1. Who is the data controller

VENCOS DEVELOPMENT SDN BHD 202501017055 (1618469-V) is the data controller for personal data described here. Contact our Privacy Contact at [email protected], call +603-5131 0484, or write to 18, Jalan Eco Santuari 8/2A, Eco Santuari, Telok Panglima Garang, 42500 Kuala Langat, Selangor, Malaysia.

If you enquire directly with Mo Ane Design Sdn Bhd, it may act as a separate data controller under its own privacy and service arrangements.

2. Personal data we may collect

Depending on how you interact with us, we may collect:

• name, telephone number, email address and other contact details;
• preferred region, property or service interest, timing, budget information you choose to provide and message content;
• email, telephone, WhatsApp and follow-up communications;
• transaction or relationship information if a booking, sale, partnership or service process begins;
• technical data recorded by hosting and security providers, such as IP address, browser/device type, timestamps, requested pages, referring page and security events; and
• consent, preference, access, correction, withdrawal and complaint records.

Do not submit full identity-card numbers, financial credentials, health information or other sensitive data through a general enquiry unless specifically requested through an appropriate channel.

3. How we collect personal data

We collect data directly when you complete an enquiry, contact us, register interest, attend an event or enter a business relationship. We may also receive data from an authorised representative, group company, property agent, consultant, service provider, publicly available source or referral partner where lawful and relevant.

If you provide another person’s data, you confirm that you are authorised to do so and have informed that person about this notice where required.

4. Why we process personal data

We may process personal data to:

• respond to enquiries and provide requested property, brochure, availability, service or company information;
• manage registrations of interest, appointments, communications and preferences;
• assess potential purchases, partnerships, supplier or interior-design enquiries;
• administer bookings, agreements, payments, handover, defects or customer service if a relationship proceeds;
• send relevant project or corporate updates you request or that are otherwise permitted by law;
• operate, secure, diagnose and improve the website and enquiry process;
• prevent fraud, misuse, security incidents and unlawful activity;
• maintain business, consent, accounting, compliance and dispute records; and
• comply with legal duties, court orders and lawful authority requests.

Where consent is required, you may withhold or withdraw it, although this may affect our ability to provide a requested update or service. We may process data without consent where Act 709 or another law permits or requires it.

5. Required data and consequences

Required enquiry fields are needed to identify and respond to you. If you do not provide them, we may be unable to reply, register your interest or progress a requested transaction. Optional information may be omitted.

6. Who we may disclose data to

Where necessary for the stated purposes, we may disclose data to:

• authorised Vencos personnel and relevant Vencos Group companies;
• Mo Ane Design Sdn Bhd when your enquiry concerns interior design or you request a referral;
• property, construction, design, hosting, technology, email, messaging, document, customer-management, security and professional service providers;
• consultants, contractors, agents, lawyers, auditors, insurers, financiers and advisers;
• government, local authorities, regulators, law enforcement, courts or dispute-resolution bodies; and
• a proposed or actual purchaser, investor or successor in a corporate transaction, subject to suitable safeguards.

We do not sell personal data. Service providers are expected to process data only for agreed purposes with appropriate security and confidentiality.

7. Cross-border processing

Some cloud, website, communication or professional providers may store or process data outside Malaysia. Where a cross-border transfer occurs, we will take steps required under Act 709 and applicable official guidelines, including assessing the destination and recipient and applying contractual, organisational or other lawful safeguards.

8. Cookies and website technology

This website does not currently use optional advertising cookies or behavioural advertising technology. Essential hosting, routing, fraud-prevention or security technology may process technical identifiers needed to deliver and protect the website.

If non-essential analytics, advertising or preference cookies are introduced, we will update this notice and provide an appropriate choice or consent mechanism where required.

9. Security and personal data breaches

We use reasonable administrative, technical and physical safeguards appropriate to the risk, including access controls, service-provider oversight, secure configurations, confidentiality and incident response. No internet transmission or storage method is completely secure.

If a breach occurs, we will assess, contain and document it and notify the Personal Data Protection Commissioner and affected individuals where required by Act 709 and applicable notification rules or guidelines.

10. Retention

We keep data only as long as needed for the purpose and legal, accounting, security or dispute requirements. Unless longer retention is necessary:

• general or unsuccessful enquiries may be kept up to 24 months after the last meaningful interaction;
• project-update preferences may be kept until withdrawal or after 24 months of inactivity;
• transaction, contract, payment and dispute records may be kept at least seven years or as required by law; and
• technical security logs are kept for the period reasonably needed for security, diagnostics and investigation.

When no longer required, data will be deleted, anonymised or securely disposed of.

11. Your choices and rights

Subject to Act 709 and permitted exceptions, you may request access; request correction of inaccurate, incomplete, misleading or outdated data; withdraw consent for future consent-based processing; stop direct marketing; ask questions or complain; and exercise other rights available under Malaysian law.

Email [email protected] with enough detail to identify the record. We may verify your identity and may charge a prescribed fee or refuse a request where permitted. Withdrawal does not affect earlier lawful processing.

You may also contact Malaysia’s Personal Data Protection Commissioner through the official Personal Data Protection website.

12. Direct marketing

Project alerts or promotional communications will include a practical way to opt out, or you may email us. Service, transaction, safety or legal communications may still be sent where necessary and are not marketing.

13. Children

The website is not directed to children under 18. A child should not submit personal data without a parent or guardian. If we learn that data was submitted without appropriate authority, we will take reasonable steps to delete it.

14. Third-party services

Links and enquiry actions may take you to WhatsApp, email software, government portals, social platforms or other services. Their processing is governed by their own privacy notices.

15. Changes and language

We may update this notice when processing, systems or legal obligations change. The current version will show a new effective date. This notice is provided in English and Bahasa Malaysia. If there is an inconsistency, the English version prevails to the extent permitted by law.

Perlindungan data peribadi

Notis Privasi

Berkuat kuasa dan dikemas kini: 14 Ogos 2026

Notis ini menerangkan bagaimana VENCOS DEVELOPMENT SDN BHD 202501017055 (1618469-V) memproses data peribadi berkaitan laman web ini, pertanyaan hartanah dan komunikasi berkaitan. Notis ini bertujuan untuk selaras dengan Akta Perlindungan Data Peribadi 2010 (Akta 709), sebagaimana dipinda oleh Akta Perlindungan Data Peribadi (Pindaan) 2024, serta peraturan, pekeliling dan garis panduan yang berkenaan.

1. Pengawal data dan cara menghubungi kami

VENCOS DEVELOPMENT SDN BHD 202501017055 (1618469-V) ialah pengawal data. Hubungi pihak Privasi melalui [email protected], telefon +603-5131 0484, atau tulis kepada 18, Jalan Eco Santuari 8/2A, Eco Santuari, Telok Panglima Garang, 42500 Kuala Langat, Selangor, Malaysia. Mo Ane Design Sdn Bhd boleh bertindak sebagai pengawal data berasingan jika anda berurusan terus dengannya.

2. Data yang dikumpulkan

Kami mungkin mengumpul nama, telefon, e-mel, kawasan pilihan, minat projek atau perkhidmatan, mesej, rekod komunikasi dan transaksi, rekod persetujuan serta data teknikal seperti alamat IP, pelayar/peranti, masa akses, halaman diminta dan peristiwa keselamatan. Jangan hantar kad pengenalan penuh, maklumat perbankan, kata laluan atau data sensitif melalui pertanyaan umum.

3. Cara dan tujuan pemprosesan

Data dikumpul apabila anda menghantar pertanyaan, mendaftar minat, berkomunikasi, menghadiri acara atau memulakan urusan. Kami menggunakannya untuk menjawab pertanyaan; memberi maklumat projek atau perkhidmatan; mengurus minat, janji temu dan transaksi; menghantar kemas kini yang diminta; mengendalikan dan melindungi laman web; mencegah penipuan; menyimpan rekod; dan mematuhi undang-undang.

Maklumat wajib diperlukan untuk kami memberi respons. Jika persetujuan diperlukan, anda boleh menolak atau menarik balik persetujuan, tetapi ini mungkin menjejaskan perkhidmatan atau kemas kini.

4. Pendedahan dan pemindahan luar Malaysia

Kami boleh mendedahkan data kepada kakitangan atau syarikat kumpulan yang diberi kuasa; Mo Ane Design bagi pertanyaan reka bentuk; penyedia teknologi, pengehosan, komunikasi dan profesional; ejen, perunding, kontraktor dan penasihat; pihak berkuasa; atau pihak dalam transaksi korporat. Kami tidak menjual data peribadi.

Jika data diproses di luar Malaysia, kami akan mengambil langkah yang dikehendaki Akta 709 dan garis panduan rasmi, termasuk penilaian dan perlindungan kontrak atau organisasi yang sesuai.

5. Kuki, keselamatan dan pelanggaran data

Laman ini tidak menggunakan kuki pengiklanan pilihan pada masa ini. Teknologi penting bagi pengehosan dan keselamatan mungkin memproses pengecam teknikal. Kami menggunakan perlindungan pentadbiran, teknikal dan fizikal yang munasabah. Jika pelanggaran berlaku, kami akan menilai, membendung dan membuat pemberitahuan apabila dikehendaki.

6. Tempoh penyimpanan

Secara amnya, pertanyaan yang tidak diteruskan boleh disimpan sehingga 24 bulan selepas interaksi terakhir; pilihan kemas kini sehingga ditarik balik atau selepas 24 bulan tidak aktif; rekod transaksi sekurang-kurangnya tujuh tahun atau mengikut undang-undang; dan log teknikal selama munasabah bagi keselamatan. Data yang tidak lagi diperlukan akan dipadam, dinyahkenal pasti atau dilupuskan dengan selamat.

7. Hak anda

Tertakluk kepada Akta 709, anda boleh meminta akses atau pembetulan, menarik balik persetujuan, menghentikan pemasaran langsung, bertanya atau membuat aduan. Hantar permintaan kepada [email protected]. Kami mungkin mengesahkan identiti dan mengenakan fi yang ditetapkan atau menolak permintaan jika dibenarkan.

8. Pemasaran, kanak-kanak, pihak ketiga dan perubahan

Komunikasi promosi akan menyediakan cara untuk berhenti menerima mesej. Laman ini bukan untuk kanak-kanak bawah 18 tahun. WhatsApp, e-mel, portal kerajaan dan pautan lain tertakluk kepada notis pihak berkenaan. Kami boleh mengemas kini notis ini dan akan memaparkan tarikh baharu. Jika terdapat ketidakselarasan bahasa, versi Bahasa Inggeris diguna pakai setakat yang dibenarkan undang-undang.